作者: Qing Zhai , Xinyu Cao , Patricia L. Mokhtarian , Feng Zhen
DOI: 10.1007/S11116-016-9683-9
关键词: Customer satisfaction 、 The Internet 、 Marketing 、 Clothing 、 Product type 、 Database transaction 、 Business 、 Information and Communications Technology 、 Advertising 、 Generalizability theory 、 Empirical research
摘要: … shopping process for two types of products: search goods … the choice of transaction channels, we further include shopping … and product trial cannot be performed while shopping at stores…