Identifying Factors Impacting Customers’ Perceived Waiting Time in High Density Passenger Flow Waiting Areas☆

摘要: The pedestrian waiting area is a kind of important traffic facility. According to pedestrians’ perceived time, this paper evaluates the level service (LOS) areas with high density flow. After detailed analysis passenger survey data collected in 2010 world EXPO Shanghai, introduces perception factor f as evaluation index time. That aims solve problem no comparability passenger’ time different areas. An conducted on difference factors under population categories and facility environment. On basis analysis, develops regression model analyze how related passenger's attributes (age, gender, number partners, visiting times) objective environment (weather, facilities, information available, onsite interactive program, people closely around). Then, relationship between occurrence passengers’ boredom sense established. Consequently, it found that =1.2 was critical point at which increases significantly. also shows negative correlation LOS.