ACHIEVING ORGANIZATIONAL PERFORMANCE THROUGH BUSINESS PROCESS OUTSOURCING

作者: Erezi Ann Agha , Ibukun Olorunisola Kolawole

DOI:

关键词: Competitive advantageKnowledge process outsourcingIndustrial organizationOutsourcingBusiness administrationOrganizational performanceFace (sociological concept)OffshoringBusinessBusiness process outsourcing

摘要: This paper examines in multiple perspectives, the concept of business process outsourcing, issues and effects outsourcing on organizational performance. It focuses benefits, drivers challenges companies face their non-core activities how they achieve performance through effective outsourcing. The study found that as it is now known, has been around for many decades evaluate factors affecting decisions Nigeria. Outsourcing plays an important role organizations, helping them ensure competitiveness, competitive advantages, increase efficiency effectiveness. analyzes organizations concluding world embraced phenomenon have adopted its principles to help expand into other markets gain advantage.

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