System and method for generating a service level agreement template
作者： Gregory S. Lauer
DOI:
关键词: Software 、 Database 、 Service-level agreement 、 Order (business) 、 Graphical user interface 、 Customer service 、 Service (systems architecture) 、 Networking hardware 、 Computer science 、 Software deployment
摘要: A system and method for generating a service level agreement (SLA) template are disclosed. The SLA generated by the disclosed enables deployment of resources to support number SLAs associated VPNs. operation may include first graphical user interface (GUI) that specifies, at least in part, GUI use customer representative (CSR) when accepting request or order from customer. further defaults, which consist default values software program code logic. defaults enable an be configured such relatively small amount information can collected used derive other necessary configuration data. second included specify obtained regarding networking devices must provide VPN over provided services described particular SLA.
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