A method for securing online community service: A study of selected Western Australian councils

摘要: Since the Internet was made publicly accessible, it has become increasingly popular and its deployment been broad global thereby facilitating a range of available online services such as Electronic Mail (email), news or bulletins, Relay Chat (IRC) World Wide Web (WWW). Progressively, other telephony, video conference, on demand, Interactive Television (ITV) Geographic Information System (GIS) have integrated with available. Presently, broadband communication incorporating both wired wireless network technologies seen emergence concept digital community which growing expanding rapidly around world. ever to wider raised issue security these during usage. Most local councils throughout Western Australia resorted delivering library, payments email accessibility. The provision usage inherent risks. Consequently, this study investigated secure in selected (WA). After an extensive review existing literature, information frameworks were derived from adaptation various resources, OSSTMM 2.2 Section C: Technology Security benchmark used main template. In addition, template enhanced into framework model by benchmarks NIST, CIS, ISSAF well sources information. These included related books, ICT websites CERT, CheckPoint, Cisco, GFI, Juniper, MS, NESSUS NMAP together journals personal interviews. proposed developed enhance level strength web systems increase confidence system within WA. All investigative studies based upon councils’ data associated analyses results obtained testing software. interpretive multiple-case iv principles investigation achieve fulfil purpose study. findings then abstracted for use possible implementation similarly structured organisations. As result, confirmed that capability potential improve strength. satisfaction council staff WA would also be increased due application frameworks. Although may recommended practical supporting tools councils, specific only Further research using necessary order adopted organisations elsewhere.