Development of TQM in Steel Manufacturers' Production

摘要: The objective of this study was to examine the development quality management in Rautaruukki Plc’s Production division. idea is describe critical incidents light historical development, current state and theoretical framework, as well analyse whether description follows process described literature. framework – through literature describes management, assessment models some essential sectors, tools techniques presented case based on ten interviews made four production sites organisation. were used create a applications different sectors management. We have also created three alternative scenarios outline future