Advanced customer support services - advanced support cloud portal
作者： Antony Higginson , Sean Fitzpatrick , John Masterson , Larry Abramson , Niall Flynn
DOI:
关键词: Reuse 、 Architecture 、 Cloud computing 、 Customer support 、 Services computing 、 Automation 、 Remote administration 、 Systems engineering 、 Engineering 、 Software deployment
摘要: Administrative tasks and services associated with computer systems are simplified streamlined a platform architecture that supports remote administration, development, deployment of services. A system is configured support cloud to allow automation the reuse components. The generates, stores, deploys, executes, monitors through their complete life cycle. Services may be designed, made available for deployment, deployed customer, executed monitored using platform.
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