Trust in the System: The Mediating Effect of Perceived Usefulness of the E-Filing System
作者： T. Santhanamery , T. Ramayah
DOI: 10.1007/978-3-319-59442-2_5
关键词: Social psychology 、 Correctness 、 Psychology 、 Continuance 、 Positive relationship 、 Kuala lumpur
摘要: This study examines the mediating effect of perceived usefulness on relationship between trust in system (correctness, response time, support, availability and security) continuance usage intention e-filing Malaysia. Data was collected from two urban cities Malaysia; Selangor Kuala Lumpur. A total 355 data analyzed using Partial Least Squared Method (PLS). The result showed that Perceived Usefulness has a variables time with (correctness time) significant positive intention. found to be most important predictor meanwhile usefulness. However support does not have any impact also
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