Decision Support Systems: Structural, conversational and emotional adjustments: Breaking and taking of organisational care

作者: O. García , R. Orellana

DOI: 10.1007/978-0-387-35348-7_2

关键词: Emotional AdjustmentsComputer-mediated communicationBusinessCognitive biologyManagement processKnowledge managementDecision support systemEngineering design processConversation

摘要: Computer and communication technology has been used extensively in organisations to enhance the management process but experts users report dissatisfaction with design support provided by technological systems. Increasing their effectiveness is not a question of more or better one re-interpretation action manager’s activity. According developments cognitive biology, human beings do act based on representation world this contradicts current foundation concern for providing information as an accurate relevant reality. Therefore understanding observer language opens new perspective management. Language recursive flow consensual coordinations behaviour that constitutes manner living together, allows generation complexities managers must cope take care viability Human Activity Systems under responsibility. This continuous criss-crossing follows changing together world; learning acquiring powerful languages observe coordinate domains characterize identity System practice concerning viability. We understand conversation braiding between emotions, emotions are changed language, disposition action. can be reinterpreted conversational device triggers emotional processes community sharing concerns manager.

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