The Social Control of Impersonal Trust

摘要: How do societies control trust relationships that are not embedded in structures of personal relations? This paper discusses the guardians impersonal and discovers that, quest for agent fidelity, they create new problems. The resulting collection procedural norms, structural constraints, entry restrictions, policing mechanisms, social-control specialists, insurance-like arrangements increases opportunities abuse while it encourages less acceptable trustee performance. Moreover, this system sometimes leads people to throw good "money" after bad; protect respond its failures by conferring even more trust. explores sources consequences paradox themselves trustees.