Call transfers by voice messaging systems (VMS) integrated to a private branch exchange

摘要: Method and apparatus are disclosed for initiating multiple call transfers from a Voice Mail System ("VMS") (20) to telephone extensions on Private Branch Exchange ("PBX") (12) integrated with the VMS (20). A plurality of first lines (16) between PBX provide voice communication callers via PBX. The includes an applications processor (24) which is (coupled) integration link (14). determines if at least one second in hunt group (22) free, transmits command effect transfer extension line found free. If no places request queue. searched response receiving special over (14) find free line. This used connect complete particular extension. Once caller requesting connected desired extension, released use another or queued request. Concurrently, other different stages capable being handled ones lines.