Method and apparatus for software maintenance at remote nodes

作者: Steve Zevan , David Hendrick Albright

DOI:

关键词: Computer networkCustomer Service AssuranceApplication service providerEngineeringSoftware as a serviceService level requirementService deskService delivery frameworkWorld Wide WebService catalogData as a service

摘要: A computer network system includes a central software service site that operates with customer interface through which at remote location can request and receive updated executable code back from the site. The provides seamless front end across different platforms of network. initiates servicing program product by composing end, mechanism for collection information regarding nature request. permits to specify range optional operations be performed site, including research, requesting service, applying installing fixes location. facility performs requested results customer, or collects returns application service. source being resides only All is returned over in form ready executed. In distributed implementation, provided as node one more slave nodes also perform

参考文章(10)
Jeffrey D. Haggar, Mark J. Fantacone, Richard Cwiakala, S. Michael Benson, Michael Schulte, Dennis D. Koren, Harry M. Yudenfriend, Allan S. Merritt, System for dynamically changing a system I/O configuration by determining differences between current and future configurations and describing differences to software and hardware control blocks ,(1991)
David L. Griffin, Patrick J. Keane, Susan F. Griffin, Method and apparatus for meeting confirmation in a data processing system ,(1990)
Donald Lovett Kirouac, Marek Jacek Czerwinski, William Andrew Porrett, Method and apparatus for updating software at remote locations ,(1988)
Kevin S. Sheehan, Denis T. Flagg, Tadd V. Ottman, Method for loading an operating system through a network ,(1989)
Keith Holmes, Fiona Gleeson, Connel G. Cunningham, System and method for installing software and updating configuration files ,(1991)
Todd Allen Smith, Stephen Paul Morgan, Donavon William Johnson, Maintenance of file attributes in a distributed data processing system ,(1990)
Graham Richard Alderson, Peter Robert Macfarlane, Tohru Mori, Data processing network with upgrading of files ,(1988)
Butler W. Lampson, Eric E. Schmidt, Software version management system ,(1983)