Systems and methods for comprehensive consumer relationship management
作者： Pedro Perez , Richard Anthony Delgado , Tom Verutes , Mark Kiernan , Zane Bohrer
DOI:
关键词: Business relationship management 、 Value (ethics) 、 Dispute resolution 、 Consumer-to-business 、 Knowledge management 、 Data modeling 、 Business 、 Detailed data 、 Customer relationship management 、 Marketing
摘要: A comprehensive consumer relationship management system is disclosed. The includes dispute resolution, customized data modeling, advertising assistance, and secure communications. By providing value added features, the may strengthen relationships by, for example, creating detailed analysis to aid in making business decisions facilitating communications among diverse consumers.
lens.org 参考文章(30)
Peter Farrar, Cameron C. McKelvey, Steven W. Hendryx, Aaron D. Alburey, Richard Coombes, Christopher McManus, Jon Green, Jeffrey C. Hamilton, Headcount estimating system, method and tool ,(2006)
Feng Zhao, Ming-huan Wang, Credit line optimization ,(2004)
William Douglas Poynter, Charles R. Cash, Method and apparatus for lane and front-end planning and design analysis ,(2000)
Catherine E. Allin-Bradshaw, Betsy J. Stewart, Method and apparatus for collecting information relating to the possible consumer purchase of one or more products ,(2007)
Jeffrey A. Norris, Closed loop financial transaction method and apparatus ,(1994)
Robert M. Nagy, Relationship management system determining contact pathways in a contact relational database ,(2003)
Russell Wayne Anderson, Robert Sarkissian, Yingxia Chen, Xiaofeng He, Systems And Methods For Aggregating And Utilizing Retail Transaction Records At The Customer Level ,(2008)
Cary G. Tengel, Michael L. Kowal, Thomas A. Farin, L. Darryl Mataya, Apparatus and method for automatically matching a best available loan to a potential borrower via global telecommunications network ,(1997)
Scott Smallwood, Eric Kosiba, Credit card collection strategy model ,(1998)
Matthew K. Gruttadauria, Michael J. Nelson, Gregory A. Pelegrin, Mark Edwards, System for designing shopping environments ,(2007)