作者: SANJIB KUMAR DAS , Milind Akarte , Sushobhan Dutta
DOI: 10.1504/IJLSM.2020.10015735
关键词: Questionnaire 、 Industrial organization 、 Social exchange theory 、 Pharmaceutical industry 、 Business 、 Transaction cost 、 Supply chain 、 Critical success factor 、 Strategic sourcing 、 Relationship marketing
摘要: The study elucidates critical success factors to sustain dyadic relationship between buyers and suppliers of Indian pharmaceutical industry its influence on business performance. were identified based social exchange, transaction cost, marketing theories an extensive literature review, though such relevant sector is scanty. Data was collected through a questionnaire survey related information from several industries. Statistical analyses like regressions, one-way ANOVA, post hoc, applied analyse the data. Analytic hierarchical process validate prioritisation obtained statistical analysis. authors analysed impact performance both buyers' suppliers' perspective. deliberates in macro-ergonomic approach formulating healthier buyer-supplier for better supply chain enhanced strategic procurement.