作者: Alexander (Sandy) Dunn
DOI: 10.1007/978-1-84628-814-2_126
关键词: Computer science 、 Human error 、 Job design 、 Quality (business) 、 Maintenance actions 、 Risk analysis (engineering) 、 Documentation 、 Quality assurance 、 Work (electrical)
摘要: For the purposes of this paper, we will define Maintenance “quality” as extent to which maintenance actions lead intended (desirable) outcomes. It is a central proposition that quality not currently being effectively or proactively managed. The latest research indicates may be leading desirable outcomes little 50% time. Yet most organisations have done actively measure, manage, improve their activities. This paper outline some practical can take These include suggestions in areas of: Dealing with Human Error Maintenance, Maintenance Task Design, and Maintenance Work Instructions and Documentation