Assuring Quality in Maintenance

作者: Alexander (Sandy) Dunn

DOI: 10.1007/978-1-84628-814-2_126

关键词: Computer scienceHuman errorJob designQuality (business)Maintenance actionsRisk analysis (engineering)DocumentationQuality assuranceWork (electrical)

摘要: For the purposes of this paper, we will define Maintenance “quality” as extent to which maintenance actions lead intended (desirable) outcomes. It is a central proposition that quality not currently being effectively or proactively managed. The latest research indicates may be leading desirable outcomes little 50% time. Yet most organisations have done actively measure, manage, improve their activities. This paper outline some practical can take These include suggestions in areas of: Dealing with Human Error Maintenance, Maintenance Task Design, and Maintenance Work Instructions and Documentation

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