Supporting government performance by capturing the values and expertise of key stakeholders: a delphi/decision support system approach to local revenue planning

作者: Blue Wooldridge , H. Roland Weistroffer

DOI: 10.1108/JPBAFM-16-03-2004-B003

关键词: Process managementBusinessTest (assessment)StakeholderPublic policyGovernmentRevenueDecision support systemDelphiKey (cryptography)

摘要: Past research suggests that decision-making can be improved by gauging diverse view points from key stakeholders, where a stakeholder is any group or individual affect affected the decisions. Two stakeholders in public policy making are economic experts predict consequences of decisions, and elected policy-makers who accountable to citizens for outcomes these A two-step model combining Decision Support System Delphi type approach proposed. To test methodology, proposed was applied revenue planning mid-sized city.

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