Systems, methods, and media for disambiguating call data to determine fraud

作者: Torsten Zeppenfeld , Lisa Guerra , Vipul Vyas , Anthony Rajakumar

DOI:

关键词: TimelinePresentationComputer scienceEvent (computing)Notification systemWorld Wide WebSample (statistics)Call managementSelection (linguistics)TimestampInformation retrieval

摘要: Systems, methods, and media for disambiguating call data are provided herein. Some exemplary methods include receiving, via a fraud notification system, of event associated with customer account, the comprising time stamp, determining, selection module, unique voice samples or models from events obtained within frame that is temporally proximate event, generating timeline presentation includes each sample model identified in based upon stamp events.