Importance of Cultural Sensitivity in Therapeutic Transactions

作者: Oyedeji Ayonrinde

DOI: 10.2165/00115677-200311040-00004

关键词: MedicinePatient satisfactionSocial psychologyNursingEthnic groupDatabase transactionDistressMulticulturalismInterpersonal relationshipCultural diversityAcculturation

摘要: Culture influences all spheres of human life. It defines health, illness, and the search for relief from disease or distress. With increased mobilization people across geographical national borders, multicultural trends are emerging in many countries. This is reflected cultural diversity presenting to clinicians their daily practice. these presentations, patients bring own world views, expectations, norms taboos clinical transaction. Cross-cultural transactions occur when two more participants culturally different. Although it impossible be conversant with cultures, should sensitive role culture plays practice without stereotyping patients. help-seeking care pathways, may bias process assessment choice management. The interplay patient culture, setting clinician can pose significant challenges experienced against a backdrop other factors such as age, gender, religion, acculturation. Language, even shared, does not ensure skillful clinician—patient communications there different codes interpersonal relationships, disclosure, privacy, non-verbal communication. Linguistic difficulties partially overcome use an interpreter, triangular relationship its dynamics requiring skill sensitivity. matching therapist complex complicated by emergence differences that equally challenging. However, awareness this serve reduce number differences. Cultural sensitivity associated positive health outcomes, including improved satisfaction.

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