Sociotechnical systems analysis in health care: a research agenda
作者： Pascale Carayon , Ellen J. Bass , Tommaso Bellandi , Ayse P. Gurses , M. Susan Hallbeck
DOI: 10.1080/19488300.2011.619158
关键词:
摘要: Given the complexity of health care and 'people' nature healthcare work delivery, STSA (Sociotechnical Systems Analysis) research is needed to address numerous quality problems observed across world. This paper describes open areas, including workload management, physical, cognitive macroergonomic issues medical devices information technologies, in transitions care, patient-centered risk management patient safety resilience, feedback loops between event detection, reporting analysis system redesign.
elsevier.com
sci-hub.se 参考文章(148)
Büchel D, Matern U, Koneczny S, Hallbeck Ms, Ergonomic usability testing of operating room devices. medicine meets virtual reality. ,vol. 132, pp. 147- 152 ,(2008)
Ramon Berguer, The Application of Ergonomics to the General Surgeons' Working Environment Reviews on Environmental Health. ,vol. 12, pp. 99- 106 ,(1997) , 10.1515/REVEH.1997.12.2.99
P. E Plsek, T. Greenhalgh, The challenge of complexity in health care BMJ. ,vol. 323, pp. 625- 628 ,(2001) , 10.1136/BMJ.323.7313.625
Edmond W. Israelski, William H. Muto, Human Factors Risk Management as a Way to Improve Medical Device Safety: A Case Study of the Therac 25 Radiation Therapy System The Joint Commission Journal on Quality and Patient Safety. ,vol. 30, pp. 689- 695 ,(2004) , 10.1016/S1549-3741(04)30082-1
Lau Dh, Patient empowerment--a patient-centred approach to improve care. Hong Kong medical journal = Xianggang yi xue za zhi / Hong Kong Academy of Medicine. ,vol. 8, pp. 372- 374 ,(2002)
Leora I. Horwitz, Tannaz Moin, Harlan M. Krumholz, Lillian Wang, Elizabeth H. Bradley, Consequences of Inadequate Sign-out for Patient Care Archives of Internal Medicine. ,vol. 168, pp. 1755- 1760 ,(2008) , 10.1001/ARCHINTE.168.16.1755
C M Lowe, Accidents waiting to happen: the contribution of latent conditions to patient safety Quality & Safety in Health Care. ,vol. 15, ,(2006) , 10.1136/QSHC.2006.016071
Stephen F. Jencks, Mark V. Williams, Eric A. Coleman, Rehospitalizations among Patients in the Medicare Fee-for-Service Program The New England Journal of Medicine. ,vol. 360, pp. 1418- 1428 ,(2009) , 10.1056/NEJMSA0803563
P.J. Smith, C.E. McCoy, C. Layton, Brittleness in the design of cooperative problem-solving systems: the effects on user performance systems man and cybernetics. ,vol. 27, pp. 360- 371 ,(1997) , 10.1109/3468.568744
Andrew Wall, Book ReviewTo Err is Human: building a safer health system Kohn L T Corrigan J M Donaldson M S Washington DC USA: Institute of Medicine/National Academy Press ISBN 0 309 06837 1 $34.95 British Journal of Healthcare Management. ,vol. 6, pp. 413- 413 ,(2000) , 10.12968/BJHC.2000.6.9.19311