Challenges of Measuring Performance for FAA's Safety Oversight System

摘要: FAA regulates the safety of aviation industry through oversight system, which is a system rulemaking, standard-setting, certification, accident investigation, rule enforcement, and surveillance activities. Federal programs, including those FAA, use performance indicators to measure achievement program goals. As part broader developing risk management methodologies, researching that can be used system. One its goals create describe system's influence on outcomes such as fatalities. Creating measures link activities challenging because it difficult establish causation between these outcomes. This challenge not unique external reviewers Government Accountability Office have recommended other high-reliabilit...