Accommodators or non-accommodators? A typology of hotel frontline employees’ attitude towards guests with disabilities

作者: Issahaku Adam

DOI: 10.1016/J.IJHM.2019.03.010

关键词:

摘要: Though studies on the experiences of travellers with disabilities abound, little is known on the attitude and attitudinal functions of frontline employees towards guests with disabilities …

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