Incorporating Video Visits into Ophthalmology Practice: A Retrospective Analysis and Patient Survey to Assess Initial Experiences and Patient Acceptability at an Academic Eye Center.

作者: Gagan Kalra , Andrew M. Williams , Patrick W. Commiskey , Eve M. R. Bowers , Tadhg Schempf

DOI: 10.1007/S40123-020-00269-3

关键词:

摘要: The coronavirus disease 2019 (COVID-19) pandemic has led to rapid adoption of teleophthalmology deliver eyecare remotely. purpose our study was assess the implementation and patient acceptability video consultation for outpatient ophthalmic care at institution. We conducted a retrospective, cross-sectional analysis survey adult patients who completed virtual visit institution from 18 March through 27 April 2020. All encounters were assessed characteristics, diagnoses, management, follow-up outcomes. Patients surveyed their feedback on utility consultation. A total 219 (mean age 55 years; range 21–89 years) 231 department over 6-week period, whom 118 women (54%). About half these acute visits (102 visits, 47%). most common diagnosis postoperative state (20 9% total), followed by conjunctivitis (16 7%), keratitis (14 6%). management decisions medication prescription 46%) or reassurance (86 39%), while 17 (8%) escalated an urgent, in-person evaluation. Ninety-two (42% response rate), 45 (49%) indicated that they might have delayed seeking during this in absence option. Seventy-two (78%) reported would consider participating as alternative office-based encounter future, overall experience rated highly, with weighted mean Likert scale rating 4.3 out 5 (Cronbach’s α = 0.88). Virtual may be used manage complaints. found such acceptable timesaving, majority using consultations future encounters.

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