It's all about the medium: identifying patients' medial preferences for telemedical consultations

摘要: Coping with the consequences of demographic change, industrialized countries have to adapt their health care systems increasing medical need older persons despite threatening shortage physicians. In this context, telemedical services for communication between doctors and patients come into fore. However, it is unclear in how far users accept these new concepts. Crucial success choice medium its perceived appropriateness different using situations. paper, an exploratory approach was undertaken examine users' acceptance four electronic media (telephone, videophone, videoconference, interactive wall) three usage situations (additional service, urgency situation, exclusively consultation). 200 participants volunteered take part. Findings show that strongly depends on specific situation type media. User diversity, contrast, did not a major role consultation.