Methods of and apparatus for providing telephone call control and information
作者： John C. Anderson , Timothy John Wood , Shirley-Ann Milaknis
DOI:
关键词:
摘要: Telephone call management is provided via a computer network (web) facility (22) which can be remotely accessed by subscribers using web browsers (12). The includes an information database for storing personal telephone directories and logs, control system coupled to switch (16) switch-computer interface (26). Information on calls and/or from numbers of communicated the stored in without requiring subscribers' browers active. Subscribers make communications facility. do not require any hardware or software addition (10) browser.
google.si 参考文章(22)
John C. Martinez, Automatic callback system and method ,(1997)
Anthony J. Dezonno, Automatic call distributor with wireless connection with remote unit and method ,(1993)
Pierre Belzile, Charles Meubus, Sylvain Jodoin, Joanne Pilkington, Subscription and paired authorization code based access to a meet-me conferencing service ,(1996)
David Edward Rondeau, System and method for providing an on-line directory service ,(1996)
Ajay K. Jain, Paramdeep S. Sahni, Automatic call-back system and method using data indicating best time to call ,(1995)
Pierre Belzile, Charles Meubus, Sylvain Jodoin, Joanne Pilkington, Centralized management and allocation of bridges in a telecommunications network for a meet-me conferencing service ,(1996)
Robert Schlesinger, Michael Maloney, Dial lists for computer-based conferencing systems ,(1995)
Deborah L. Pinard, Thomas A. Gray, Help desk improvement ,(1994)