Method and system for automatically generating questions and receiving customer feedback for each transaction
作者： Kevin Falk , Ryan Volberg
DOI:
关键词:
摘要: Provided are a method and system for automatically generating survey questions, receiving customer response feedback, associating the feedback with purchase information. Purchase information is stored at time of given an identifier purchase. Then, customer's convenience, either point sale or through networked computer, can provide responses to questions that generated based on items purchased, preferences previous feedback. Survey displayed stored, analyzed associated in real time.
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