作者: Louise K. Comfort , Jungwon Yeo , Steven R. Scheinert
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摘要: Urgent public health threats present a growing problem for surge. This study addresses tensions that occur in organizations as they confront unexpected, urgent demands performance exceed their existing allocation of resources and personnel, patterns adaptation response, consequences continued functionality mission. We view the through conceptual lens complex adaptive systems distributed cognition to focus on organizational communication critical factors shaping response crisis operations. employ mixed-methods approach examine coordination small-N comparative case four California county departments during H1N1 threat late spring–summer 2009 following 24 months. Findings indicate contribute to, or inhibit, process, such structure, past experiences, exercise authority, document o...