The Field Guide to Understanding 'Human Error'

摘要: Contents: Acknowledgments Preface The Bad Apple Theory new view Hindsight Bias Put data in context 'They should have...' Trade indignation for explanation Sharp or blunt end? You can't count errors Cause is something you construct What your accident model? Human factors Build a timeline Leave trace went wrong? Look into the organization Making recommendations Abandon Fallacy of Quick Fix about people's own responsibility? safety department work How to adopt New View Reminders rubble Index.