Capturing Flexibility of Information Technology Infrastructure: A Study of Resource Characteristics and Their Measure

摘要: Abstract:Information technology (IT) infrastructure has been identified in recent years some businesses as having a critical impact on the firm’s ability to use IT competitively. Although flexible is considered highly valuable under certain circumstances, it difficult plan and measure because there no common, operational definition. This paper addresses problem at two levels. First, presents explores various efforts define or describe flexibility literature. It identifies basic components of previously proposed characteristics flexibility. The discussion considers concepts resource management, including technological architecture, alignment planning, human skills, all which have also linked definitions Second, how concept viewed among executives. may vary ...