Customer Value Strategy and Customer Value Management for Competitive Wood-Flooring Manufacturers : Litterature review
作者： Djolo Setijono , Dick Sandberg
DOI:
关键词:
摘要: This literature study describes the potential contributions of Customer Value Strategy and Management if they are implemented in wood floor manufacturing, as "new" approach towar ...
参考文章(17)
L. K. Ozanne, R. P. Vlosky, Environmental certification of wood products : The U.S. manufacturers' perspective Forest Products Journal. ,vol. 48, pp. 21- 26 ,(1998)
Penny M. Simpson, Judy A. Siguaw, Thomas L. Baker, A Model of Value Creation Industrial Marketing Management. ,vol. 30, pp. 119- 134 ,(2001) , 10.1016/S0019-8501(00)00138-3
Dick Sandberg, Value Activation with vertical annual rings : material, production, products KTH. ,(1998)
Robert H. Lowson, How supply network operations strategies evolve International Journal of Physical Distribution & Logistics Management. ,vol. 33, pp. 75- 91 ,(2003) , 10.1108/09600030310461016
David H. Cohen, Robert A. Kozak, Antje Wahl, AN EXPLORATORY MARKET ASSESSMENT OF WOOD USE IN JAPANESE RESIDENTIAL FLOORING AND WINDOWS Forest Products Journal. ,vol. 52, pp. 51- 58 ,(2002)
James A I. Narus, James C Anderson, Business Market Management: Understanding, Creating and Delivering Value ,(1998)
Ellen J. Dumond, Value management: an underlying framework International Journal of Operations & Production Management. ,vol. 20, pp. 1062- 1077 ,(2000) , 10.1108/01443570010339154
Helena Moussatche, Jennifer Languell, Flooring materials – life‐cycle costing for educational facilities Facilities. ,vol. 19, pp. 333- 343 ,(2001) , 10.1108/02632770110399370
Senthil Kumaran Durairaj, Soh K Ong, Andrew YC Nee, Reginald BH Tan, None, Evaluation of Life Cycle Cost Analysis Methodologies Corporate Environmental Strategy. ,vol. 9, pp. 30- 39 ,(2002) , 10.1016/S1066-7938(01)00141-5
John Nicholls, Customer Value In Four Steps. The TQM Magazine. ,vol. 5, ,(1993) , 10.1108/EUM0000000003114