Interface system and method for interconnecting a voice message system and an interactive voice response system

作者: Roberto Irribarren

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摘要: A communication system for verbal telephonic has a voice message storing and retrieving messages integrated with computer database accessing text from separate converting the into voice. The systems are via network which coordinates functions of each individual system. Additionally, input/output ports connected in parallel fashion to at least one telephone line. In this configuration user may access both information, including or electronic mail messages, single call. Optionally, facsimile can be stored, retrieved manipulated

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