作者: Salvatore Parise
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摘要: The problem and the solution. This article describes how social network analysis (SNA) can contribute to knowledge management (KM) efforts of human resource development (HRD) professionals in organizations today.The suggested contributions SNA are based on primary research conducted across more than 80 organizations. author first provides an introduction people-to-people strategy today's KM efforts.A detailed look at some common HRD challenges is introduced. Next, metrics techniques given, a description they be used help understand outlined. then three cases illustrate aid interventions involving (a) creation innovation, (b) transfer retention, (c) associated with job succession planning. concludes by discussing implications for utilizing organization.