Knowledge management and IT: how are they related

摘要: Knowledge management applications must convey two types of information. The first type, support information, includes descriptive explanations that serve as a basis for understanding (who, what, when, where, with and why). second guidance, strengthens your ability to act, through how accomplish task. relationship between IT knowledge is strong much needed. Only complete rethinking the elements software design incorporate both information guidance will yield increased functionality improved user performance. In choosing or developing various products, ask yourself: Will this technology help users gain understanding? it improve their act? Information designed enhance action can add great value business applications. Taking next step in enable dramatic improvements workplace