Analysis of Grocery Chain Pharmacists' Work-Related Behaviors

摘要: Abstract Objective To measure grocery chain pharmacists' work-related behaviors to assess the impact of a Pharmaceutical Care Certificate Program (PCCP) and other future interventions intended alter practice behaviors. Design This study used multidimensional work sampling (MWS), measurement methodology that breaks “work” into three components: activity (what was done), contact (with whom performed), function (the purpose or objective activity). Pharmacists were signaled at random intervals during workday by signal generator. A selection made from list items in each dimensions form an activity-contact-function combination code described behavior point time. Setting Participants 15 stores Indianapolis area; 20 pharmacists enrolled Purdue University's PCCP 10 served as controls. Data collected for period six weeks April through June 1997 before beginning program. Main Outcome Measures Pharmacists' Results Writing/keyboarding most frequently recorded (22%), followed one-to-one meetings (21.6%), drug preparation (18%). spent their time working alone (62.9%), while smaller but still substantial proportion interacting with patients (17.9%). The (i.e., function) activities distribution (23.9%), personal (12.4%), receiving transferring medication order (10.2%), patient counseling (6.6%). Out possible 1,760 combinations, accounted 46.3% all reported observations, “Prepare drug-Self-Drug distribution” representing (15.7%). Conclusion MWS is useful helping management better understand how pharmacy personnel are currently being utilized. provides baseline evaluating training programs alterations environment on