Ethnography of novices' first use of Web search engines: affective control in cognitive processing

摘要: Abstract Without prior searching instruction, undergraduate novices wrote structured self-reports during their first session on a Web search engine. Users chose own topics and followed written instructions that prompted them to describe thoughts feelings specified stages of the search: pre-search formulation; statement strategy; evaluation results. The sentences in were numbered then coded according affective or cognitive function. reveal how users set goals limit scope operations. Search acts appear be governed by an filter organizes incoming information provides criteria for ranking relevance goal. variety operations executing searches. Following search, students made self-ratings self-confidence as searchers satisfaction with experience, explanations ratings. ...