Increasing patient knowledge, satisfaction, and involvement: randomized trial of a communication intervention

摘要: A brief educational intervention to promote effective communication between physicians, children, and parents during pediatric office visits was designed tested. randomized clinical trial involving 141 children (5- 15-year-olds) tested the effectiveness of improve process outcome medical care. The contained in three videotapes (one each for parents, patients) accompanying written materials. Materials were build skills motivation increased child competence participation visits. Control subjects saw health education received materials comparable length with those experimental subjects. Postintervention visit analyzed using Visit outcomes, assessed standardized instruments interviews, included children's rapport anxiety, preference an active role, recall information, parents' satisfaction visit, physician satisfaction. Results indicated that physicians group, compared their counterparts control more often discussions recommendations (50% vs 29%, t = 2.39, P less than .05); recalled medication (77% 47%, .01) reported greater role; groups did not differ parent satisfaction, or anxiety. results suggest a administered waiting room time can positively impact physician-child role acquisition information.