CHALLENGES FACING THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT PRACTICES IN PUBLIC SECONDARY SCHOOLS IN KENYA (A survey of schools in Migori County)
作者： Jackline Atieno Ater
DOI:
关键词:
摘要: Project report submitted in partial fulfilment of the requirements for award masters business administration degree (strategic management option) School Business Kenyatta University, April 2013
ku.ac.ke参考文章(26)
Richard J. Black, Organisational Culture: Creating the Influence Needed for Strategic Success Dissertation.com. ,(2004)
Jacqueline S. Goldberg, Bryan R. Cole, Quality Management in Education: Building Excellence and Equity in Student Performance The Quality Management Journal. ,vol. 9, pp. 8- 22 ,(2002) , 10.1080/10686967.2002.11919033
George S Eshiwani, Education in Kenya since independence ,(1993)
Geoffrey D. Doherty, Developing Quality Systems in Education ,(1994)
Ralph G. Lewis, Douglas H. Smith, Total Quality in Higher Education ,(1994)
Glen D. Hoffherr, John W. Moran, Gerald Nadler, Breakthrough Thinking in Total Quality Management ,(1993)
Tipparat Laohavichien, Lawrence D. Fredendall, R. Stephen Cantrell, The Effects of Transformational and Transactional Leadership on Quality Improvement The Quality Management Journal. ,vol. 16, pp. 313- 315 ,(2009) , 10.1080/10686967.2009.11918223
James H. Johnson, Total Quality Management in Education ,(1993)
Sasmita Palo, Nayantara Padhi, How HR professionals drive TQM: a case study in an Indian organization The Tqm Magazine. ,vol. 17, pp. 467- 485 ,(2005) , 10.1108/09544780510615960
Fotis Vouzas, Investigating the link between quality improvement efforts and strategic HRM in selected Greek industrial organizations implementing the new ISO 9000:2000 Measuring Business Excellence. ,vol. 10, ,(2006) , 10.1108/MBE.2006.26710AAF.001