DOI: 10.1108/14637150910975516
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摘要: Purpose – The purpose of this paper is to propose an integrated approach process integration, automation, and optimization through enhanced business models.Design/methodology/approach based on a framework integration for functional applications, automation workflows, additional functionalities optimization. proposed illustrated using models over with data elements, structures, organizational elements. standard sales order cycle, quotation approval process, production cycle are chosen illustrating optimization, respectively.Findings combines applications workflows process/data forms foundation It shown that the can improve existing processes in enterprise resource pla...