作者: Kerry Telford , Anne Maddock , Cathy Isam , Debbie Kralik
DOI: 10.1071/PY06035
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摘要: Change management has been recognised as a complex, dynamic process during which unanticipated events and behaviour may emerge. This is particularly the case for community health care organisations where combination of number typical features serves to complicate change efforts. in complex such services unlikely be straightforward likely require more than one approach. review examines various approaches literature, with view assessing their relevance organisational context. Debate around strengths limitations are reported along key elements responsive processes.