La comunicación organizacional como agente dinamizador de la mejora contínua en los sistemas de gestión Organizational communication as a catalyst for continuous improvement in management systems

摘要: In this reflective paper shows the importance of communication within organizations, and how it leverages actions for continuous improvement processes, that through dynamics Intellectual Capital (Human Capital, Structure Relational) existing in enterprise, innovations product structure thereby responding to rapid changes market increase ability comply with rates requirements. article, initially presented as knowledge management organizations provides practical efficient methods results value chain, then shown on innovation learning processes studied by an interactive process takes place between enterprises their environment organizational communication, platform generation, dissemination appropriation knowledge, ending third section showing relationship communication.