Patient portal implementation: resident and attending physician attitudes.

作者: Shannon M Canfield , Lynn E Keplinger , Bonnie J Wakefield , Douglas S Wakefield , Robin L Kruse

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摘要: Background and objectives Electronic patient portals are increasingly common, but there is little information regarding attitudes of faculty residents at academic medical centers toward them. Methods The primary objective was to investigate electronic among care changes in after implementation. study design included a pre-implementation survey 39 general internal medicine family 43 generalist addressing expectations planned portal also pre- post-implementation physicians. addressed email communication with patients. Results Prior implementation, reported receiving much less e-mail from patients than physicians; 68% 9% faculty, respectively, no exchange typical month. Residents were likely agree allowing view selected parts their record on-line physicians (57% 81%, respectively). Physicians who participated the portal's pilot implementation had expected workload increase (64% agreed), 87% those responding neutral or disagreed that increased. After only 33% believed quality improved compared 55% it improve prior Conclusions need be prepared for changing environment Some positive negative enhanced access by not borne out experience.

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