Questionnaires and Surveys

摘要: This book begins with a brief description of the essential, but often overlooked checklist method. Checklists are used for many things in user-centered design (UCD), such as verifying that we prepared usability test, have asked critical questions during field interviews, and followed best practices questionnaires. Chapter 1 provides some basic principles practical tips creating good checklists UCD activities. 2 can be viewed questionnaire survey designers. At end book, an appendix information on well-known questionnaires might useful readers this book.