Method and system for measuring remote-access vpn quality of service

摘要: A method and apparatus for providing quality of service (QOS) measurements remote-access users a virtual private network (VPN) (14) utilizes hardware/software at the remote VPN client (48) to collect information related client's ability connect remain connected. centralized server (44) is configured query each upload collected connection data, functioning analyze data (42) determine QoS in terms of, example, 'VPN accessibility' (defined as success rate servers), sustainability' maintain connection) availability' persistent (12) location its connect). The allow provider improve experience access users, generate alarms reports, may also be used form level agreements (SLAs) with such users.