Pervasive contact center
作者： Valentine Matula , George Erhart , David Skiba
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摘要: Methods and systems that support the receipt of location data and/or touch from a mobile communication device are provided. More particularly, customer service server is provided can receive or regarding device, associate with recognition data. The in turn be delivered to other side components, used select content returned device. also input provide related component. Server components by do not themselves need natively capabilities.
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