Exploring capability maturity models and relevant practices as solutions addressing information technology service offshoring project issues
作者： Rosine Salman , Tugrul Daim , David Raffo , Marina Dabic
DOI: 10.1080/17509653.2017.1381052
关键词:
摘要: This research investigated Capability Maturity Models (CMMs) / Model Integration (CMMI) best practices and their effects on managing mitigating critical issues associated with offshore development. Using a web-based survey, data were collected from 451 Information Technology (IT) software development firms in the US. The results of analysis show that IT companies applying CMM/CMMI models have fewer offshoring. When US utilizing incorporating different Team Software Process (TSP) People CMM into CMMI-DEV/SVC is CMMI for Development Services (CMMI-DEV/SVC) Acquisition (CMMI-ACQ), they offshoring related to language barriers cultural differences.
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