System and method of proactively and reactively diagnosing a data communication network

摘要: An expert system for diagnosing a data communication network is discussed. The includes knowledge base comprising plurality of rules pertaining to reactive and proactive diagnosis the network. also modules processing network-related questions, such as rule module which uses forward hypothesize whether problems exist, backward verify hypothesized exist. further facilitator selecting process questions. operates by sending poll request associated with one questions modules, analyzing estimates from identify can most efficiently effectively question, instructing identified question. proactively diagnose identifying in diagnosis, formulating based on rule, circulating formulated within system.