A Field Study of Perceptions and Use of Mobile Telephones by 16 to 22 Year Olds

摘要: ABSTRACT What do young people want from mobile technologies? How they use technologies in their everyday lives? This work uses multiple research methods to build understanding of 16 22 year olds' perceptions and telephones. We propose a model technology ' appropriation that represents the way evaluate integrate telephones into lives. The paper contributes both information systems (IS) theory practice. For IS researchers, this presents picture lifestyle rather than task-oriented diverse-and principally non-organisational-contexts. multi-method approach is itself contribution enabling researchers construct rich sound different contexts. design, marketing training practice by describing influences on INTRODUCTION Mobile technologies, particularly (cellular) text messaging, have been widely adopted integrated To date there few descriptions ways are adopting using little reasons for high levels use. haper reports joint collaborative project between Novell Pty. Ltd. University Melbourne called `Customers Future'. examines lives aged 22. describes helps understand process 'technology appropriation' through which participants evaluate, adopt shape needs. THE RESEARCH APPROACH investigating people's how used social, leisure, educational worlds: * Our interest future needs desires influenced our selection cohort (16 olds) context (large cities developed country). studied as these 'customers future', moving childhood independent life adult world. two largest Australia considered an early adopter technology. Urban Australians enthusiastic users Short Messaging Service (SMS, also messaging). Currently, countries varies greatly: In Japan ownership Mode, dominant service, popular with (Barnes 2001). However, unique due combination economic, political social factors 2001; ICL 2000). US telephone quite but intense competition telecommunication companies has prevented provision common communication platform would allow SMS subscribers other rest world, including Australia, Scandinavia, UK, parts Europe Asia high. About 65% own telephone, similar figures UK somewhat less Italy Hong Kong Gooch 2002). Countries include all Scandinavian well Italy, Germany, Spain, Holland, Belgium, Philippines. All wireless medium youngsters great passion (see Carroll et al. 2001 Australia; Ling Yttri 1999 Norway; Taylor Harper UK). METHODS Traditional approaches focus studying practices organisational settings (for example, Currie Galliers 1999) were found wanting when applied olds employees), (mobile systems) activity set (work, activities merely work). …