作者: Debra J. Danielson , Jack Zito , Alvin Black
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摘要: The system and method for diagnosing information technology systems in multiple virtual parallel universes described herein may create virtualized that represent a problematic system. then be diagnosed to identify potential solutions problem experienced the (i.e., without disrupting live system). For example, cloned response diagnostic request associated therewith various representing conduct resolution steps solution problem, which applied resolve therewith.