Trust and online consumer health service success: A longitudinal study
作者： Jian Mou , Jason F. Cohen
关键词:
摘要: We examine consumers’ early stage trust beliefs for effects on perceptions of information and system quality, later trust, satisfaction usage intentions in the context online health se...
sagepub.com
sci-hub.se 参考文章(87)
Even J. Lanseng, Tor W. Andreassen, Electronic healthcare: a study of people's readiness and attitude toward performing self‐diagnosis International Journal of Service Industry Management. ,vol. 18, pp. 394- 417 ,(2007) , 10.1108/09564230710778155
Gaurav Bansal, Fatemeh “Mariam” Zahedi, David Gefen, The impact of personal dispositions on information sensitivity, privacy concern and trust in disclosing health information online Decision Support Systems. ,vol. 49, pp. 138- 150 ,(2010) , 10.1016/J.DSS.2010.01.010
Ilyoo B. Hong, Hwihyung Cho, The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust International Journal of Information Management. ,vol. 31, pp. 469- 479 ,(2011) , 10.1016/J.IJINFOMGT.2011.02.001
Zhongju Zhang, Feeling the Sense of Community in Social Networking Usage IEEE Transactions on Engineering Management. ,vol. 57, pp. 225- 239 ,(2010) , 10.1109/TEM.2009.2023455
Dan J. Kim, A Study of the Multilevel and Dynamic Nature of Trust in E-Commerce from a Cross-Stage Perspective International Journal of Electronic Commerce. ,vol. 19, pp. 11- 64 ,(2014) , 10.2753/JEC1086-4415190101
Carlos Flavián, Miguel Guinalíu, Raquel Gurrea, The role played by perceived usability, satisfaction and consumer trust on website loyalty Information & Management. ,vol. 43, pp. 1- 14 ,(2006) , 10.1016/J.IM.2005.01.002
Mun Y. Yi, Jane J. Yoon, Joshua M. Davis, Taesik Lee, Untangling the antecedents of initial trust in Web-based health information: The roles of argument quality, source expertise, and user perceptions of information quality and risk decision support systems. ,vol. 55, pp. 284- 295 ,(2013) , 10.1016/J.DSS.2013.01.029
Israr Qureshi, Yulin Fang, Elaine Ramsey, Patrick McCole, Patrick Ibbotson, Deborah Compeau, Understanding online customer repurchasing intention and the mediating role of trust – an empirical investigation in two developed countries European Journal of Information Systems. ,vol. 18, pp. 205- 222 ,(2009) , 10.1057/EJIS.2009.15
Fatemeh "Mariam" Zahedi, Jaeki Song, Dynamics of Trust Revision: Using Health Infomediaries The Missouri Review. ,vol. 24, pp. 225- 248 ,(2008) , 10.2753/MIS0742-1222240409
Christopher J. McKinley, Erin K. Ruppel, Exploring How Perceived Threat And Self-Efficacy Contribute To College Students’ Use And Perceptions Of Online Mental Health Resources Computers in Human Behavior. ,vol. 34, pp. 101- 109 ,(2014) , 10.1016/J.CHB.2014.01.038