The politics of what works in service delivery: an evidence-based review

摘要: This paper examines the evidence on forms of politics likely to promote inclusive social provisioning and enable, as opposed constrain, improvements in service outcomes. It focuses eight relatively successful cases delivery a range country contexts sectors (roads, agriculture, health, education) where independent evaluations demonstrate improved The traces main characteristics political environment for these cases, from national context, sector policymaking, micro implementation. findings indicate that it is possible identify connections between good performance better outcomes at point operating local, levels. A number common factors underpinning emerge strongly but need be tested through further research. In particular, highlights relationship periods crisis transition;the nature settlement;the types calculations returns being made by actors all levels, and; extent which state derives or seeks enhance its legitimacy provision particular service.