All that glitters is not green: Creating trustworthy ecofriendly services at green hotels
作者： Ansh Gupta , Satyabhusan Dash , Abhishek Mishra
DOI: 10.1016/J.TOURMAN.2018.08.015
关键词:
摘要: … green attributes that create customer trust in green services and resultant re-patronage intention. This paper proposes a higher-order framework for green service … a green hotel service, …
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